Return Policy
We want you to be completely satisfied with your purchase from [Company Name]. If for any reason you are not satisfied, we offer a hassle-free return policy. Please read our return policy carefully.
Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must request a return within 7 to 8 days of receiving your item.
Exclusions
Some items are non-returnable, including but not limited to:
Gift cards
Downloadable software products
Personalized or customized items
Final sale items
Shipping Costs
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment. Refunds may take several days to process.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@ismartbusinesssolutions.co.uk
Return Process
To initiate a return, please contact us at info@ismartbusinesssolutions.co.uk with your order number and reason for return. We will provide you with a return authorization number and instructions for returning your item.
Please return your item in its original packaging to the address provided. Be sure to include your return authorization number with your returned item.
Damaged Items
If your item arrives damaged, please contact us at info@ismartbusinesssolutions.co.uk within 6 to 7 days of receiving your item. We will work with you to replace or refund your damaged item.
Policy Changes
We reserve the right to modify our return policy at any time. Changes to the policy will be posted on this page.
If you have any questions about our return policy, please contact us at info@ismartbusinesssolutions.co.uk
